While most labour relations texts are concerned with laws and regulations, structures and procedures, this book focuses on the actions and reactions of individual people, who, after all, are at the centre of the labour relations system. The book therefore presents a comprehensive framework of labour relations from a psychological perspective. Labour Relations: The Psychology of Conflict and Negotiation is the second edition of Industrial Relations: A Psychological Approach, and has been updated to take account of recent developments in South Africa, including the Labour Relations Act of 1995. New chapters explore the role of trade unions, the negotiating
process, and third-party intervention. This book is an essential introduction to labour relations for
students and business people.
The specification in this catalogue, including without limitation price, format, extent, number of illustrations, and month of publication, was as accurate as possible at the time the catalogue was compiled. Due to contractual restrictions, we reserve the right not to supply certain territories.