Part 1: Generic, administrative and management functions
1Introduction
2Procedures and methods
Part 2: Control and accountability
1Introduction
2The nature of state control
3Kinds of control
4The control process
5Public accountability
6The public protector
Part 3: Management functions
1Introduction
2The nature and content of public management
3The nature of administration including management as the seventh function
4The personal characteristics of a manager
5The functions of a public manager
Part 4: Auxiliary functions
1Introduction
2Research
3Provision of legal services
4Documentation
5Public liaison / public relations officer
6Notification function
7Composition and maintenance of the information service
8Provision of infrastructure and stock
Part 5: Instrumental functions and requirements
1Introduction
2Personal matters
3Particular requirements
4Non-personal matters
Part 6: Functional activities: Line functions
1Introduction
2Objectives and functions of public institutions
3Functional activities of public institutions
Part 7: Governmental relationships
1Place of governmental relationships
2Nature of content
3Influence of forms of governemental systems on governmental relationships
4Relationships between central, provincial and local authorities