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Succeed in Sales Management N5 provides students with the necessary theoretical knowledge to write their exams and the practical application to enter the workplace confidently.

Succeed in Sales Management N5 provides students with the necessary theoretical knowledge to write their exams and the practical application to enter the workplace confidently.

Features

  • Learning outcomes are listed at the start of each chapter and reviewed again in summary form at the end of the chapter for students to use when studying.
  • Cartoons, illustrations, diagrams and photos present information visually.
  • Examples, Case Studies and Did You Know boxes link theory to industry and bring the content to life.
  • Key Terms are explained on the page where they are used and a Glossary is included at the end of the book.
  • Key Points highlight core information, which students will find useful when studying.
  • Power Break activities allow for discussion and revision.
  • Assessment questions at the end of each chapter provides test and exam practice.

Part 1: Nature and scope of personal sales
1: Personal sales and the marketing system
2: Role, task and function of personal sales
3: Characteristics of successful sales people
4: Knowledge needed for successful selling
Part 2: Sales forecasting
5: What is sales forecasting?
6: Methods used to forecast sales
Part 3: Sales territories
7: What is a sales territory?
8: Designing a sales territory
Part 4: Sales quotas
9: Sales quotas and why they are used
10: Types of sales quotas
Part 5: Sales process
11: Prospecting potential clients
12: Planning the sales presentation
13: Approach techniques
14: Sales presentation
15: Dealing with objections
16: Closing the sale
Part 6: Types of sales
17: What is the organisational market
18: Telephone Sales
19: Ethics in telephone sales
Part 7: Improving personal effectiveness
20: Time management
21: Area support
22: Self-support
TVET College lecturers and students in the NATED Marketing Management stream.
  • Sales Management N5 Student Book



The specification in this catalogue, including without limitation price, format, extent, number of illustrations, and month of publication, was as accurate as possible at the time the catalogue was compiled. Due to contractual restrictions, we reserve the right not to supply certain territories.