About the book
The world of work has changed. As a job-seeker today, you need to be communicatively competent, mobile, entrepreneurial, innovative and well connected. This imaginative, entertaining and highly readable book takes a holistic, skills-based approach to communication, showing you how to handle unique and often unpredictable situations, and not simply formats for letters, faxes and emails. Its comprehensive coverage of spoken, written and visual communication for business makes it an ideal textbook as well as a valuable reference in the workplace for professionals.