Operations Management 2e
D. Kruger, R. Ramphal
Description
Operations Management
is an undergraduate text at universities and universities of technology that focuses on the managerial practices required in the manufacturing of products and provision of services.
Key features
- This edition features the latest concepts and applications while not losing focus on the core concepts that made the previous edition so successful.
- It contains additional exercise and interesting comments, included in each chapter, which emphasize topical Operations Management issues.
- This edition is also contemporized to keep abreast of current developments in the field. It is thus a very well suited text for undergraduate students who hope to obtain a solid grounding in the subject.
Contents
PART I: Introduction to operations management and
quality imperative
1.
What is operations management?
2.
Forecasting
PART II: Operations management in action
3.
Design of goods and services
4.
Processes
5.
Quality management
6.
Quality tools and techniques
7.
Supply chain management
PART III: Contemporary integrated concepts of operations management
8.
Inventory management
9.
Materials requirements planning
10.
Capacity planning
11.
Aggregate planning
12.
Scheduling
13.
Enterprise resources planning
PART IV: Current and future operations management challenges
14.
Operations management challenges
15.
Customers and suppliers
Readership
For undergraduate students within a focused area of management.
Go to the online catalogue