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Oxford University Press Southern Africa
Oxford University Press Southern Africa
Credit Applications

Credit
Booksellers who have applied for credit facilities and received credit are granted a period of 30 days from the date of the statement.
Please note that the supply of books on overdue accounts will be temporarily stopped until the amount overdue has been settled.
Booksellers who do not have credit facilities will be supplied on a pro forma basis only (i.e. payment must be made before delivery of the order).
Please address any queries regarding the accounts to the Credit Controller within 14 days of the receipt of the monthly statement.
We reserve the right to reduce the discount, to charge the full retail price, or to charge interest if payment is not made within the above terms.

Credit Application Forms
These are Adobe Acrobat .pdf documents. Please click here to download the free Adobe Acrobat Reader software to view these files.

While we require the original documents to be posted to us before an account can be opened, please first fax us the forms on (021) 596 1222 so that we can check them for errors to avoid delays in approval - we will then contact you to post us the original forms.

Kindly make sure you fill in the surety document as well as the credit application form and submit both forms. Your application unfortunately will not be processed without the signed surety document.

Returns
Please note that it is our policy to replace imperfect or damaged books wherever possible, rather than to pass a credit entry for them. Other than for imperfect or damaged copies, we do not accept returns, unless:

  • our prior consent and written authorization to return books have been received;
  • the carton of books returned has the red returns sticker on the outside of the box, clearly showing the returns note number;
  • the books are returned in re-saleable and mint condition;
  • the books are without bookseller’s markings or price stickers;
  • the books are returned within one year of being invoiced.